When troubleshooting Windows installation on isolated networks, here are some steps to follow:
Pre-Installation Checks
- Check network connectivity: Ensure that the isolated network is properly connected to the internet and has a stable IP address.
- Verify network security: Check if any firewalls or antivirus software are blocking the installation process.
- Disable all network adapters: Disable all network adapters on the computer before installing Windows.
Installation Troubleshooting Steps
- Check for disk space issues: Ensure that there is sufficient free disk space available on the computer.
- Run the DISM scan: Run the DISM (Deployment Image Servicing and Management) tool to check for any issues with the system files.
- Disable automatic updates: Disable automatic updates in the Windows Settings > Update & Security > Optional Features.
- Check for network cable connections: Verify that all cables, including Ethernet and Wi-Fi, are securely connected to the computer.
Troubleshooting Steps
- Check for DNS resolution issues: Ensure that the system can resolve domain names using a DNS server (e.g., Google public DNS).
- Verify IP address settings: Check if the IP address is set correctly in the Windows Settings > Network & Internet > Internet Options.
- Disable any unnecessary network components: Disable any unnecessary network components, such as Wi-Fi adapters or virtual private networks (VPNs), to prevent conflicts during installation.
- Reinstall the operating system: If none of the above steps resolve the issue, try reinstalling Windows.
Additional Steps
- Check for malware infections: Run a full scan using an antivirus software to ensure that there are no malware infections on the computer.
- Verify system logs: Check the Event Viewer logs to see if any errors or warnings indicate a problem during installation.
- Contact network administrators: If none of the above steps resolve the issue, contact the network administrators for further assistance.
Common Issues and Solutions
- DNS resolution issues: DNS is not resolving domain names correctly. Try updating the DNS servers or using a different DNS service provider.
- Network cable connections: Make sure all cables are securely connected to the computer.
- IP address settings: Check if the IP address is set correctly in the Windows Settings > Network & Internet > Internet Options.
By following these steps, you should be able to troubleshoot and resolve issues with Windows installation on isolated networks. If the issue persists, consider seeking additional assistance from a network administrator or IT professional.